Booking & Payment:
- All bookings must be made in advance through our official portal or authorized agents.
- Full payment is required at the time of booking to confirm your reservation.
- Prices are subject to change; the price at the time of booking will apply.
Cancellation & Refund Policy:
- Cancellations made more than 48 hours before the scheduled visit are eligible for a full refund.
- Cancellations made within 48 hours of the visit will incur a 50% cancellation fee.
- No-shows or cancellations on the day of the visit will not be eligible for a refund.
- In case of park closure or unforeseen circumstances, a full refund or rescheduling option will be provided.
Tour Modifications:
- We reserve the right to modify or cancel the tour due to operational or weather conditions.
- If the tour is rescheduled, customers will be notified in advance and offered alternative dates.
Liability & Safety:
- Participation is at your own risk. We are not responsible for any personal injury, loss, or damage during the visit, except in cases of proven negligence on our part.
- Visitors must adhere to park rules and safety guidelines. Non-compliance may result in termination of the visit without refund.
Age & Accessibility:
- The tour is suitable for all ages. Children under a specified age may enter free; please confirm at the time of booking.
- Visitors with special needs should inform us in advance to arrange accommodations.
Punctuality & Timings:
- Please arrive on time. Late arrivals may result in missed entry or reduced experience without refund.
- The duration of the visit may change based on operational factors.
Personal Belongings:
- Visitors are responsible for their own belongings. We are not liable for any loss, theft, or damage during the visit.
Changes to Terms:
- We reserve the right to update or modify these terms and conditions at any time without prior notice. The most current version will be available on our website.
By booking with us, you agree to these terms and conditions.
