Tickets for the Dolphin Show must be purchased in advance and are valid only for the date and time specified at the time of booking. Once purchased, tickets are generally non-refundable and non-transferable. Changes or cancellations may be subject to a fee or may not be permitted, depending on the operator's policy. If the show is canceled by the operator due to unforeseen circumstances such as maintenance or extreme weather, a reschedule or refund may be offered.
Visitors must adhere to all rules and regulations set by the Dolphin Show staff. Children under a certain age (usually 3 years) may enter for free, but age restrictions for specific seating areas or experiences may apply. All guests must follow safety instructions and respect the venue's code of conduct. The operator is not responsible for personal injury or loss of belongings during the visit. Visitors participate in all activities at their own risk.
Personal photography is generally permitted, but commercial photography or filming requires prior approval from the operator. Any professional photo services or photo packages available for purchase at the venue are not included with the standard ticket. Visitors are expected to behave respectfully and follow the venue’s guidelines. Inappropriate behavior, including disruptive actions or harassment, may result in removal from the premises without a refund.
Meals, snacks, and beverages are not included in the standard ticket price. Any food and drink must be purchased separately. Parking fees at the venue are not included and may apply. Transportation to and from the Dolphin Show is not included and must be arranged independently. Premium seating, special experiences, and other attractions or shows at the venue may require separate booking and additional payment.
The operator reserves the right to close certain areas or attractions for maintenance or due to unforeseen circumstances without prior notice. Temporary closures or adjustments do not entitle visitors to a refund or compensation. The operator is not responsible for lost or stolen personal belongings; visitors are encouraged to keep their items secure. Visitors must comply with all local laws and regulations during their visit.
The operator reserves the right to amend these terms and conditions as necessary. Updated terms will be made available on the official website or at the venue.