Burj Al Arab Tour | DUBAI

1. Booking & Payment:

   • All bookings must be made in advance through our official portal or authorized agents.
   • Full payment is required at the time of booking to confirm your reservation.
   • Prices are subject to change based on availability. The price at the time of booking will apply.

2. Cancellation & Refund Policy:

   • Cancellations made more than 48 hours before the scheduled tour are eligible for a full refund.
   • Cancellations made within 48 hours of the tour will incur a 50% cancellation fee.
   • No refunds for no-shows or cancellations on the day of the tour.
   • In the event of unforeseen circumstances or operational issues, the tour may be rescheduled or a full refund provided.

3. Tour Timing & Punctuality:

   • Guests must arrive at the designated meeting point at least 15 minutes before the scheduled tour time.
   • Late arrivals may result in missed portions of the tour or forfeiture of the ticket without refund.

4. Liability & Conduct:

   • We are not liable for any personal injury, loss, or damage during the tour, except in cases of proven negligence.
   • Guests must adhere to all guidelines and instructions provided by the tour guide. Inappropriate behavior or non-compliance with guidelines may result in termination of the tour without a refund.

5. Accessibility & Age Restrictions:

   • The tour is suitable for all ages. Children must be accompanied by an adult. Specific age restrictions or requirements may apply.
   • If you have special needs or require additional assistance, please inform us in advance to arrange accommodations.

6. Modifications to the Tour:

   • We reserve the right to modify or cancel the tour due to operational reasons or unforeseen circumstances. If the tour is rescheduled, we will notify you in advance and offer alternative dates or a refund.

7. Personal Belongings:

   • Guests are responsible for their own belongings. We are not liable for loss, theft, or damage to personal items during the tour.

8. Changes to Terms:

   • We reserve the right to update or modify these terms and conditions at any time without prior notice. The most current version will be available on our website.

By booking with us, you agree to these terms and conditions.